Admin and Case Managers:
Log in to the AquaX portal using your email and password.
If you experience any issues, refer to the login troubleshooting steps or contact support for assistance.
Navigate the portal using the menu on the left side of the screen. Click on any section to access it. Here’s an overview of the available tabs:
Dashboard – View general metrics about the residents in your program.
Team Members (Admins only) – Add new team members, resend invitations, and manage access.
Resident Records – Onboard new residents, view and edit their information, and manage contacts.
Device Records – Reset devices, assign devices to residents, and manage device settings.
Curfew – Create, modify, or delete curfews for residents.
Billing – Update billing information and manage payments.
Chat With Us – Contact support if you have questions after reviewing the support guide.
Support – Learn more about features and troubleshoot issues.
Logout – Sign out of your account.