Navigating the portal is simple and intuitive. The menu on the left side of your screen acts as your main guide.
After logging in, just click any section in the sidebar to go directly where you need to be.
Here’s a quick overview of what you'll find in each tab:
Dashboard: Your home base! View general metrics and a snapshot of the residents in your program.
Residents: See the total number of residents and their placement in Pillars.
Unassigned: Check how many residents do not have a device assigned yet.
Curfews: View the number of Active Curfews per Pillar.
Note: The chart bars are for viewing only and are not clickable. To manage records, click the "View All" button in the top right corner.
Residents: This is where you navigate to specific Resident Records. Click here to track exactly where a resident is in their journey, view their assigned Pillar, manage their Safe Contacts, and access key features like Instant Replay.
Team Members: This is where you build your team. Add new team members, view staff details, and manage access.
Curfews: Need to set boundaries? Create, modify, delete, activate, and deactivate curfews here.
Billing: Update your payment methods and view your transaction history securely through Stripe.
Support Guide: Need a refresher? Click here to come right back to these FAQs to find answers and troubleshoot common issues.
At the bottom of the menu:
Logout: When you are done for the day, click here to sign out securely.
Version: Located just below the logout button, this number tells you exactly which version of the portal you are using. If you ever run into a bug, our support team might ask for this number to make sure you are on the latest update!