Go to the Team Members page and locate the user whose access you want to deactivate.
Click on the user’s name or the “View Details” button next to their record.
Click “Actions”, then select “Deactivate”.
A confirmation prompt may appear asking you to verify that you want to deactivate the user’s access.
Confirm the deactivation.
The system will process your request.
The user’s status on the Team Members page will update to indicate that the account is deactivated.
Deactivated users will no longer be able to log in or access any features of the portal.
How can I deactivate a team member’s access?
Process to remove access for a team member
Written by Mary Bowers
Updated over a week ago