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How do I manage (add/delete/edit) the contacts of a resident?

Manage emergency or personal contacts linked to a resident

Mary Bowers avatar
Written by Mary Bowers
Updated this week

Edit Existing Contacts

  1. Go to the Resident Records page.

  2. Locate the resident whose contacts you want to update.

  3. Click View Details.

  4. Select the Contacts tab.

  5. Next to the contact you want to modify, click Edit Details.

  6. Make the necessary updates.

  7. Click Save & Confirm to apply and save your changes.


Add a New Contact

  1. From the resident’s Details page, click the Actions dropdown.

  2. Select Add Contact.

  3. Enter the required contact information.

  4. Click Save & Confirm.


Delete a Contact

  1. From the resident’s Details page, click the Actions dropdown.

  2. Select Delete Contact.

  3. Confirm the deletion when prompted.


Important Notes

  • Default contacts cannot be edited.

  • If your organization uses integrated default contacts across all devices, these contacts are locked and cannot be changed.

  • If you need changes to default or integrated contacts, contact Customer Support using the chat bubble at the bottom-right corner of the Help Center: help.aquax.co

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