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What do the different user statuses mean?

Updated over a month ago

When viewing your Team Members table, you may notice a variety of status labels. Here’s a quick guide to what each one means:

  • Active: This user has fully accepted their invite and can log in to the portal right now.

  • Pending / Incomplete: The invite has been sent, but the user hasn't accepted it yet.

    • Tip: If you see this, you might want to hit "Resend Invite" to nudge them!

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