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What is Instant Replay and how do I use it?

Updated over a week ago

Instant Replay is a powerful safety tool located inside each resident's profile. It allows you to view a visual history of the resident's device activity.

Instead of only showing a list of websites or device activity, Instant Replay provides a timeline of what was happening on the screen so staff can see the actual content being accessed and how it unfolded.

Why is this helpful?

  • See What They See: You get full context, not just a URL.

  • Captures Deleted Content: Because it records visual snapshots in real-time, you can see content even if the resident deletes them later. If it appeared on their screen, you have a record of it.

To access it:

  1. Click on a resident's Name from the main list.

  2. Click the Instant Replay tab (the first tab on their profile).

  3. Scroll through the timeline to view the captured activity logs per app they access.

πŸ‘‰ Watch a short walkthrough video to see how Instant Replay works inside your portal and how staff can use it confidently and effectively.

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