Stuck on a step or have a quick question? We are always here to help!
Get in touch instantly:
Chat: Click the chatbot in the bottom right corner of the Portal or the Help Center.
Email: Send a message to [email protected].
Support Availability: Our team is live and ready to assist you during standard business hours:
Hours: Monday – Friday, 7:00 AM – 3:00 PM MST (Arizona).
After Hours: If you reach out after hours (like 10 PM) or on a weekend, don't worry! We will receive your message and get back to you first thing on the next business day.
(For critical system-wide emergencies, we do monitor for major outages outside of standard hours.)