Setting time limits for device usage is simple. You can create recurring curfews that apply to every resident in a specific Pillar.
Here is how to set one up:
Select the Pillar: Go to the Curfews page and use the selector at the top to choose which Pillar needs the new rule.
Start New Curfew: Click the “Add Curfew” button.
Enter Details: Fill in the required settings:
Curfew Name
Start Time & End Time
Days of the Week (Select which days this applies to).
Which Pillar this Applies to
Finish Up: Click Continue, review your details, and hit “Add Curfew”.
⚠️ Important: Activation & Connectivity:
Not Active Yet: clicking “Add Curfew” simply saves the rule to your list. It will remain Inactive until you manually turn it on (See the FAQ here on how to Activate).
Internet Required: Once you activate a curfew, the device must be connected to the internet (Wi-Fi or Cellular) to receive the new rule.
Rules for Back-to-Back Curfews
Currently, a single curfew entry cannot span across midnight.
The Exception (Overnight Split): To set a curfew that runs overnight (e.g., 8:00 PM to 8:00 AM), you must create two back-to-back entries:
8:00 PM – 12:00 AM
12:00 AM – 8:00 AM
The Restriction: Do not stack back-to-back curfews for any other time blocks.
Incorrect: Creating one curfew for 8pm–9pm and another for 9pm–10pm.
Correct: Just create a single curfew for 8pm–10pm.
Confused about the midnight split or need a hand? We are here to help!
Chat: Click the chatbot in the bottom right corner of the Portal or the Help Center.
Email: Send a message to [email protected].