AquaX Team

What is the device replacement policy?

What should I do if the device runs out of storage space?

How do I reset a phone to use for a new resident?

What do I do if my device isn't connect to the network (SIM/Cellular Issues)?

What is the "Consent Request" pop-up on the phone?

Everything you need to keep your fleet running—from handling hardware replacements (RMAs) to troubleshooting software, storage, and connectivity.

Device Troubleshooting & Management

Find answers and get help from Intercom Support and Community Experts

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